Shipping policy
If you can't find the answer to your question below, please read our FAQ page or feel free to contact us. Our Customer Service hours are Monday-Friday between 10 AM and 5 PM Eastern.
Shipping within the Contiguous United States
Free shipping on contiguous U.S. orders of $85+
Orders under $25 ship for $10
Orders between $25 and $49 ship for $12.50
Orders between $50 and $84 ship for $15.00
International Shipping
International shipping rates are calculated at checkout and include all duties, taxes, and other landed fees. You can choose which UPS or Fedex service level you’d like to ship with at checkout. Please note we cannot ship to Russia, Venezuela, North Korea, Iran, Cuba and Syria as our carriers do not offer service to these areas.
If your order is urgent and must arrive by a specific date, please contact customer service prior to finalizing your order to confirm the shipping schedule. You can call us at 1-800-783-5683, ext. 215, or contact us here.
If your order is undeliverable, it will be returned to us. Upon receipt, you will be refunded for your order less a Restocking Fee of $15.
For issues with delivery or tracking, please first reach out directly to the shipping company. In some cases, carriers might mark a shipment as ‘delivered’ prematurely. They may also need information from you in order to complete the delivery.